DOCUMENTATION/DocuMind Authentication — Sign Up, Sign In, Password Reset, Google OAuth

Authentication

Every DocuMind sign-in flow: email sign-up, sign-in, forgot password, reset password, and Continue with Google. This page dissects each screen, the exact click order, and fixes for common problems — so you never get locked out.

Sign in

Quick Summary

ScreenURLPurpose
Sign inhttps://www.documind.id/auth/signinSign in with email+password or Google
Sign uphttps://www.documind.id/auth/signupCreate a new account (instantly active)
Forgot passwordhttps://www.documind.id/auth/forgot-passwordRequest a reset link by email
Reset passwordhttps://www.documind.id/auth/reset-password?token=...Set a new password
Landing after sign-inhttps://www.documind.id/dashboardControl center (Dashboard)

Sign-In Page

Sign in

URL: https://www.documind.id/auth/signin

Screen parts:

  1. Email field — your registered email. Domain casing does not matter.
  2. Password field — minimum 8 characters at sign-up. Click the eye icon to show/hide.
  3. Sign In button — validates credentials, creates a session, redirects to /dashboard.
  4. Continue with Google — one-click OAuth flow (see Google section below).
  5. Forgot Password link — starts the reset flow.
  6. Sign Up link — for new users.

Email sign-in steps:

  1. Fill in Email and Password, click Sign In.
  2. On success you land on /dashboard. On failure, read the on-screen error (e.g. wrong credentials) and retry — do not create a duplicate account with the same email.
  3. If the page refreshes with no clear message, make sure browser popups are not blocked for this domain and try a regular (non-private) window once to rule out blocker extensions.

New Account Sign-Up

Sign up

URL: https://www.documind.id/auth/signup

Screen parts:

  1. Name field — display name shown in the sidebar and avatar (changeable anytime in Account).
  2. Email field — must be active; used for password resets and notifications.
  3. Password field — minimum 8 characters; mix letters, numbers, and symbols.
  4. Sign Up button — creates an instantly-active account and signs you into the dashboard.
  5. Continue with Google — one-click alternative with no form to fill.

Steps:

  1. Fill in name, email, and password (min. 8 characters).
  2. Click Sign Up — the account is active immediately.
  3. Or sign up via Continue with Google in one click — name and email autofill from Google.

Forgot Password

Forgot password

URL: https://www.documind.id/auth/forgot-password

Parts:

  1. Email field — enter exactly the email you registered with.
  2. Send Reset Link button — emails a time-limited reset link.
  3. Status message — confirms the email was sent (check spam if it does not arrive).

Steps:

  1. Enter your registered email, click Send Reset Link.
  2. Open the email and click the link promptly (links expire; request a new one from the same page if needed).
  3. Check spam/promotions folders if nothing arrives within minutes.

Reset Password

Reset password

URL: https://www.documind.id/auth/reset-password?token=...

  1. Enter the new password twice (both fields must match exactly).
  2. Click Save — you can immediately sign in with the new password.
  3. The URL token is single-use and time-bound; never share reset URLs or bookmark them.

Continue with Google (OAuth)

Available on both sign-in and sign-up pages:

  1. Click Continue with Google — a Google popup appears.
  2. Pick your Google account and approve basic permissions (name, email).
  3. A session is created automatically and you land on /dashboard — no extra password to remember.

Common issues: popup blocked (allow popups for www.documind.id), wrong account selected (sign out of the wrong Google session in another tab, retry), window closed early (click the Google button again).

New-User Walkthrough (End to End)

Scenario: a final-year student adopting DocuMind for a thesis.

  1. Open https://www.documind.id/ (Landing Page), click Sign Up.
  2. Choose Continue with Google → pick campus account → land on dashboard.
  3. Empty stats on Dashboard are normal for new accounts.
  4. Upload one journal PDF to Library, open AI Chat, ask about the journal.
  5. Save supporting papers from Find Journal to My Library.
  6. Total time from sign-up to first answer: under 10 minutes.

Session & Account Security

  • Passwords are stored hashed; support cannot see your password — always use the reset flow.
  • Never share ?token=... reset links; treat them as temporary passwords.
  • Sign out after using shared/lab devices.
  • If you receive an unrequested reset email, ignore it and make sure your password is strong and unique.

Troubleshooting

SymptomCommon causeFix
Google popup missingPopup/extension blockerAllow popups for the domain, temporarily disable blockers
Reset link unusableExpired / already usedRequest a new link on the forgot-password page
Reset email missingWrong address / spamCheck spelling, spam folder, wait a few minutes
Correct login failsCaps-lock / wrong emailDouble-check, use reset if unsure
Bounced back to loginCookie/session issueTry a regular window, clear domain cookies

Authentication FAQ

Is sign-up free? Yes. Starter credits follow the current plan terms and are visible in Billing.

Can one email back two accounts? No. One email maps to one account. Use a different email for a separate account.

I forgot which email I registered with — what now? Search your inbox for DocuMind welcome/invoice emails, or contact support via Dashboard → Support with requested proof of ownership.

Is Google sign-in safe? Yes. DocuMind uses the official Google OAuth flow; your Google password is never touched or stored by DocuMind.

Where do I go after signing in? To the Dashboard — stats, search, and navigation to everything.

Keywords: documind login, documind sign up, forgot password documind, continue with google, reset password.