Frequently Asked Questions

1. What is DocuMind?

DocuMind is an AI-powered document research assistant specialized in academic literature review, thesis formulation, and complex paper synthesis.

2. Which file formats are supported?

DocuMind supports PDF, Microsoft Word (DOCX), Excel/Spreadsheets (XLSX, CSV), and plain text.

3. Is my uploaded research secure?

Yes. We strictly adhere to end-to-end encryption standards. Your research drafts and proprietary documents are never shared or used to train third-party public models.

4. How do research credits work?

Credits are consumed proportionally to the token count and deep extraction tasks performed by the AI agent. Free accounts automatically refresh credits every billing cycle.